Privacy Policy
Last Updated: 23 June 2025
1. Our Commitment to Your Privacy
Gallery Five Home ("we", "us", "our") is dedicated to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with applicable data protection laws, including Qatar's Personal Data Privacy Protection Law (Law No. 13 of 2016) and the EU General Data Protection Regulation (GDPR).
2. The Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
-
Identity & Contact Data
Includes first name, last name, email address, phone number, billing address, and delivery address.
-
Financial & Transaction Data
Includes payment card details and details about payments for products and services you have purchased from us.
-
Technical & Usage Data
Includes your internet protocol (IP) address, browser type and version, time zone setting, location, and how you use our website.
3. Lawful Basis for Processing Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your data in the following circumstances:
-
Performance of a Contract
To fulfill our contractual obligations to you, such as processing your order or delivering a fitout project.
-
Legitimate Interests
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, to improve our services or to prevent fraud.
-
Consent
Where you have given us explicit consent to do so, such as subscribing to our newsletter.
-
Legal Obligation
Where we need to comply with a legal or regulatory obligation.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can control or refuse the use of cookies through your browser settings, though this may affect the functionality of our website.
5. Data Sharing and International Transfers
We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our business (e.g., payment gateways, shipping partners). If we transfer your data outside of Qatar or the European Economic Area (EEA), we will ensure a similar degree of protection is afforded to it by implementing appropriate legal safeguards.
6. Your Legal Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure ('Right to be Forgotten'): Request the deletion of your personal data.
- Right to Restrict Processing: Request the suspension of processing of your personal data.
- Right to Data Portability: Request the transfer of your personal data to you or a third party.
- Right to Object: Object to our processing of your personal data.
To exercise any of these rights, please contact us.
7. Data Security
We have implemented comprehensive security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In the event of a data breach, we will notify you and any applicable regulator as required by law.
8. Contact Our Data Privacy Manager
For any questions or to exercise your rights, please contact our Data Privacy Manager:
- Email: info@galleryfivehome.com
- Phone: +974 4451 4963
- Head Office: 15th Floor, Al Jazi Tower, West Bay, Doha - Qatar